The Association of Garda Sergeants and Inspectors (AGSI) is seeking a detail-oriented and professional Office Administrator / Receptionist to join our membership services team at Fonthill Retail Park, County Dublin.
The role involves supporting day-to-day office operations, maintaining accurate member records and handling confidential information with integrity and discretion.
Key responsibilities
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Answer office calls, take detailed notes and direct queries to the appropriate person.
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Maintain and update member records accurately and promptly.
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Handle member correspondence by email, phone and post.
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Support new member applications, renewals and the appropriate closure of retired member records.
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Follow data protection regulations and internal policies when handling personal and sensitive information.
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Prepare materials and support arrangements for member events, board meetings and internal meetings.
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Administer AGSI insurance schemes, including queries and claims, in line with head office procedures.
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Carry out general administrative duties, including scanning, filing, photocopying, archiving and document binding.
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Escalate queries or data breaches promptly and appropriately.
Skills and experience
Applicants must have at least three years’ experience in an office, administration or reception role.
We are looking for someone with:
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Strong attention to detail and excellent organisational and time management skills.
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Excellent written, verbal and interpersonal communication skills.
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A professional telephone manner and the ability to adapt their tone to different conversations.
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Discretion when handling confidential and sensitive information.
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Proficiency in Microsoft Office, including Word, Excel and Outlook. Familiarity with database systems is desirable.
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The ability to work independently and as part of a supportive team.
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A friendly, approachable manner, initiative and an interest in developing within the role.
An interest in An Garda Síochána and the services provided by its members is preferred but not essential.
Location and benefits
This is an in-person role based at Fonthill Retail Park, County Dublin. Benefits include flexitime, a bike-to-work scheme and on-site parking.
How to apply
For full details and to submit your application, visit the Indeed listing HERE.
